Data protection policy
Data protection policy
Questions or comments?
Send an e-mail to: privacy@thetechcollective.eu
Introduction
We are under an obligation to protect the confidentiality, integrity and accessibility of our customers’, suppliers’, partners’ and employees’ data, including personal data. Protecting personal data is essential to us, and we are continuously working on ensuring compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Data controller
When The Tech Collective processes personal data in connection with the provision of consultancy services and digital solutions, we consider ourselves a data processor, as we process personal data on behalf of our customers and in accordance with customer instructions. The customer and The Tech Collective enter into a data processing agreement containing instructions, terms and conditions for The Tech Collective’s processing of personal data.
This data protection policy contains information on The Tech Collective’s processing of personal data when we are the data controller. More information on this may be found below.
Our processing activities
The data controller for The Tech Collective’s processing activities is the company within The Tech Collective group of companies which determines the purposes and means of the processing of personal data.
The company details for each of the Tech Collective group companies may be found below:
You can read more on the categories of personal data that we process, for which purposes, and on which legal grounds in the table below:
Also, you can download the tables and the introduction as PDF.
Data controller
The company which has entered into a contract or an engagement letter with the client.
Purpose
Management of customer relations, including financial and contract administration.
Data subject(s)
Clients and customers, including their employees.
Category of personal data
Non-sensitive personal data, i.e. name, position, contact details.
Legal basis
Processing of personal data is necessary for the performance of contracts with the customer, cf. GDPR, Article 6(1)(b).
Processing is also necessary in order for The Tech Collective to pursue its legitimate interests in being able to manage contracts, invoice and evaluate the customer relationship, manage and maintain IT systems, administer and manage our website, systems and applications, statistics and business development, cf. GDPR, Article 6(1)(f).
Source
The data subjects.
Retention period
Five years after the latest project for the customer has been completed.
Disclosure to third parties
Personal data may be disclosed to other companies in accordance with the terms laid down in The Tech Collective’s intragroup data processing agreement.
Personal data may also de disclosed to subcontractors who are directly involved in the project for the customer.
Data controller
The company which has entered into a contract or an engagement letter with the client.
Purpose
Marketing activities, including customer relation management (CRM) system.
Data subject(s)
Customers and potential customers, including their employees.
Category of personal data
Non-sensitive personal data, i.e. name, position, contact details
Legal basis
Processing is necessary in order for The Tech Collective to pursue its legitimate interests in being able to manage and strengthen customer relations, developing our business and services (e.g. identifying customer needs and improvements in service delivery) cf. GDPR, Article 6(1)(f).
Source
Customers, including customers’ employees and public sources such as cvr.dk, biq.dk, greens.dk, linkedIn.com.
Retention period
As long as data are relevant to The Tech Collective from a commercial perspective or until the data subject requests a deletion of the data.
Disclosure to third parties
Personal data may be disclosed to other companies in accordance with the terms laid down in The Tech Collective’s intragroup data processing agreement.
Data controller
The company which has entered into a contract or an engagement letter with the client.
Purpose
Management of The Tech Collective’s whistleblower system.
Data subject(s)
- Customers
- Customers’ employees
- The Tech Collective’s partners or employees
- Business partners
- Business partners’ employees
Category of personal data
Name, contact details, personal data contained in the report regardless of whether it is an internal or external reporting channel.
Legal basis
Processing is necessary in order for The Tech Collective to pursue its legitimate interests in being able to investigate and handle irregularities, improper behaviour, criminal offences etc., cf. GDPR, Article 6(1)(f).
Source
Persons reporting incidents through the whistleblower system.
Internal and external persons who have information on the reported incident.
Retention period
Reports beyond the scope of the whistleblower system will be erased as soon as the investigation has been completed.
Reports giving rise to action will be erased five years after the matter has been finally resolved.
Disclosure to third parties
The Tech Collective may disclose personal data to external legal counsel. In case of criminal offences, personal data may be disclosed to the police.
The Tech Collective will disclose to public authorities where we are under a legal obligation to do so.
Personal data may be disclosed to other companies in accordance with the terms laid down in The Tech Collective’s intragroup data processing agreement.
Data controller
The company which has entered into a contract with the supplier or business partner.
Purpose
Management of suppliers and business partners.
Data subject(s)
Suppliers and business partners, including their employees.
Category of personal data
Non-sensitive personal data, i.e. name, position, contact details.
Legal basis
Processing of personal data is necessary for the performance of contracts with the supplier or business partner, cf. GDPR, Article 6(1)(b).
Processing is also necessary in order for The Tech Collective to pursue its legitimate interests in being able to evaluate the business relationship, cf. GDPR, Article 6(1)(f).
Source
The data subjects.
Retention period
As long as data are relevant to The Tech Collective from a commercial perspective or until the data subject requests deletion of the data.
Disclosure to third parties
The Tech Collective does not disclose any personal data to third parties, unless we are under a legal obligation to do so.
Our processing activities for recruitment
Data controller
Please see our Consent and Privacy Policy for recruitment
Purpose
Recruitment
Data subject(s)
Please see our Consent and Privacy Policy for recruitment
Category of personal data
Please see our Consent and Privacy Policy for recruitment
Legal basis
Please see our Consent and Privacy Policy for recruitment
Source
Please see our Consent and Privacy Policy for recruitment
Retention period
Please see our Consent and Privacy Policy for recruitment
Disclosure to third parties
Please see our Consent and Privacy Policy for recruitment
Read our Consent and Privacy Policy for recruitment
Video surveillance
We process personal data about visitors obtained from video surveillance for security purposes. The processing of personal data is necessary to pursue our legitimate interest in ensuring a high level of security, cf. GDPR, Article 6(1)(f) and GDPR, Article 10, cf. Data Protection Act, Section 8(3).
In case we process sensitive personal data, it is necessary for the establishment, exercise or defense of legal claims, cf. GDPR, Article 9(2)(f). In the areas where we use video surveillance, we inform visitors about such surveillance in accordance with the Danish TV Surveillance Act, Section 3(1). All recordings are stored securely and are only viewed if there are reasonable grounds for doing so, e.g. in case of an incident, and in such case only by selected persons. The recordings are automatically overwritten after five days, unless a problem is identified which requires investigation.
Personal data will only be disclosed to the police when an issue requiring investigation (e.g. theft) has occurred.
Use of cookies on our websites
We use cookies on our websites in order to optimise the user experience.
You can read more about the cookies we use here.
Security of processing
Data security is a high priority at The Tech Collective. We work seriously and professionally with information security, and we base our work on internationally recognised security standards. We have implemented security measures to ensure data protection of customer data, personal data and other confidential data. We conduct regular internal follow-ups in relation to the adequacy and compliance of policies and measures.
We occasionally use other third parties, such as subcontractors, in connection with the provision of our services. Such third parties may be granted access to personal data for them to be able to provide the agreed service. The Tech Collective enters into data processing agreements that are necessary to ensure that security is in place to protect data and comply with our data protection obligations.
The Tech Collective also uses sub-data processors as part of our day-to-day IT operations. This means that personal data are processed by The Tech Collective’s sub-data processors. These sub-data processors are located within the EU. There are data processing agreements in place between The Tech Collective and all sub-data processors to ensure that all processing takes place in accordance with The Tech Collective’s instructions and is subject to the necessary security requirements.
Your rights as a data subject
As a data subject, you have certain rights pursuant to the General Data Protection Regulation. Your rights may be summarised as follows:
- The right of access by the data subject. You have the right to gain access to the personal data concerning you that we process.
- The right to have incorrect personal data rectified. You have the right to have incorrect personal data about yourself rectified without undue delay.
- The right to have personal data erased. You have the right to have your personal data erased at an earlier point in time than when our ordinary erasure takes place, where appropriate.
- The right to restriction of data processing. You have the right to restrict our processing of your personal data, where appropriate. In such cases, we may only process your data with your consent or in some very specific situations as outlined in the General Data Protection Regulation.
- The right to object to personal data processing, if our processing is based on Article 6(1)(e) and (f). In such cases, we may only process your personal data if we are able to demonstrate compelling legitimate grounds for doing so.
- The right to data portability. You have the right to receive your personal data in a structured, commonly used and machine-readable format. You may also request that we transmit your personal data to another data controller without hindrance.
For further information on your rights as a data subject, please refer to the Danish Data Protection Agency’s website (www.datatilsynet.dk), where you will find further guidelines.
When we process personal data based on your consent, you have the right to withdraw your consent at any time. Please contact us to withdraw consent for our processing of your personal data.
Changes to this data protection policy
We acknowledge that transparency is an ongoing responsibility. Therefore, we will continually review and update this data protection policy in order to ensure our compliance with applicable personal data law from time to time.
The data protection policy was updated in May 2021.
Contact
Please contact us if you would like to exercise your rights as described above, or if you have questions about our processing of your personal data or this data protection policy.
The Tech Collective
Company reg. no.: 41560517
Strandvejen 54, 2900 Hellerup, Denmark
Tel: +45 5221 6400
E-mail: privacy@thetechcollective.eu
You may also get in touch with your contact person at The Tech Collective, who will be able to help you contact the right person.
Complaints
If you wish to complain about our processing of personal data, please send an email with the details of your complaint to privacy@thetechcollective.eu. We will handle your complaint and get back to you.
You also have the right to lodge a complaint about your rights and The Tech Collective’s processing of your personal data to the Danish Data Protection Agency. For further information on how to lodge a complaint to the Danish Data Protection Agency, please consult their website: www.datatilsynet.dk.
Statutory rules
The applicable statutory rules for The Tech Collective’s processing of your personal data may be found in:
- The General Data Protection Regulation (GDPR)
- The Danish Data Protection Act